Register Here

Not Your Ordinary Call Center 

Differentiate yourself and disrupt the traditional call center mentality.

We will look at a Customer's Journey and how agents use the following tools for seamless transitions and transactions, improving experience, retention and loyalty. 

When: April 4th 8:30-11am 
Location: The Vue, 95 Liberty St, Columbus, OH 43215

And trust us, it's "Not your ordinary call center" event - this session will include a live demonstration of new concepts that are CX differentiators.

  • Trends in Omni-channel and CX
    • Artificial Intelligence (AI Chat Bots)
    • Web Analytics and proactive outreach to website viewers
    • Seamless Video Chat 
    • Live Look at the platform for premise, cloud and hybrid solutions 
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Take home a $20 Amazon Card for attending the session! Why? Because PureCloud by Genesys runs on AWS.

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Grow your profits, revenue and market share. Deliver customer journeys that set your business up for growth and lasting relationships.