notice

Genesys PureCloud: Power Agents to wow clients. 

Scale with season, address concerns seamlessly, work simultaneous channels and impress clients through Omni-channel communications. With Purecloud powered by Genesys, trust in a platform backed by the leader in contact center 9 years in a row, built on amazon and supported by iQSG.
picjumbo.com_HNCK8306-665309-edited.jpg genesys logo.png woman-690036_1920-812609-edited.jpg

Clear Pricing Model

COLLABORATE

FREE

Free with purchase of Communicate or PureCloud
Unlimited users
Storage (1 TB)
Instant messaging
File sharing
Mobile apps
ORDER
COMMUNICATE

$20

With annual contract
Sophisticated cloud IP PBX
Inbound faxing
Audio conferencing
Call recording
Unified inbox

ORDER
PURECLOUD ENGAGE

$70

With annual contract
Multichannel routing
Speech enabled IVR
Outbound campaigns
Reporting
CRM integrations
ORDER

*Subject to final credit approval and acceptance of terms and conditions of establishing service. Services restricted to the United States. Confirmation of service address location. Minimum contract 25 users. 

See just how simple customer experience can be

awardes
teammember1.jpg
Omni-Channel
Communicate as your customers desire

Today, omni channel is not a nice to have, it's a must have. Chat, Email, Social and call, all controlled through one management platform. 

teammember1.jpg
Flexible
Contact Center on your business' terms

As peaks in business or seasonal shifts occur, chose a platform that can move with you. Days of under or over staffing have gone to the wayside. 

teammember1.jpg
Analytical
Get the insight you need to improve

With reporting and analytical tools, give your supervisors information to train and understand their consumers.