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Genesys PureCloud: Power Agents to wow clients. 

Scale with season, address concerns seamlessly, work simultaneous channels and impress clients through Omni-channel communications. With Purecloud powered by Genesys, trust in a platform backed by the leader in contact center 9 years in a row, built on amazon and supported by iQSG.
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Clear Pricing Model

COMMUNICATE

$15

Unlimited users
Storage (1 TB)
Instant messaging
File sharing
Mobile apps
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PURECLOUD 1

$75

With annual contract

Priority routing
Speech enabled IVR
Outbound campaigns
Reporting
CRM integrations
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PURECLOUD 3

$140

With annual contract
Unlimited channel surfing
Customer Journey 

Response Management
Social Media 
Skills Based routing
ORDER

*Subject to final credit approval and acceptance of terms and conditions of establishing service. Services restricted to the United States. Confirmation of service address location. Minimum contract 25 users. 

See just how simple customer experience can be

awardes
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Omni-Channel
Communicate as your customers desire

Today, omni channel is not a nice to have, it's a must have. Chat, Email, Social and call, all controlled through one management platform. 

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Flexible
Contact Center on your business' terms

As peaks in business or seasonal shifts occur, chose a platform that can move with you. Days of under or over staffing have gone to the wayside. 

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Analytical
Get the insight you need to improve

With reporting and analytical tools, give your supervisors information to train and understand their consumers.